23 Oct 2013

Westpac leads the Big Four in business banking satisfaction with ANZ the big improver

The satisfaction level of the business customers of the four major banks reached 64.8% in September, an increase of 1.4% since June.  The ANZ was the biggest improver over the period, up 3.7% points to 63.3%, but Westpac remained the market leader on 68.5%.  These are the latest findings from the Roy Morgan Research Business Single Source survey.

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